Delivery Information

****General Information*****

Do you require someone be home?

We require that the recipient be there to accept their package or the product is not guaranteed.

Do you deliver to apartments?  

Yes we deliver to apartments but, we recommend that deliveries going to an apartment be left with the apartment’s leasing office/person which you just indicate in the customer comment section at checkout. The shipping service allows the drivers discretion whether they leave the package without a signature at the apartments. This leads to delivery delays and we are not responsible.

Do you deliver to a hospital?

We do not deliver to hospitals and recommend deliveries of hospital patients be sent to their homes. Delivery delays are common and we have found this is a better way to send the gift.

Do you deliver globally/internationally?

No, we only ship nationwide in the United States. We do not ship to Canada or internationally.

Do you ship to military personnel?

We ship only to an APO/FPO address.

Does my order ship the day I order?

We ship all packages within 1-3 business days Monday through Friday.

Do you accept early orders especially at holiday times?

We accept early orders months in advance with payment. Prices will not change when pre-paid with a specified date.   Just note in the comment section when checking out the specified date and we will be sure to deliver that package before or on that date.

Order early around holidays to avoid disappointment and to allow enough time for your package to be delivered.

How are returned bouquet orders handled if undeliverable?

All orders/bouquets that are returned will incur an additional shipping charge to redeliver.  This shipping charge will be charged to your credit card.  In this case, a refund for your product is not provided.   Be sure the address you have provided is correct with the correct zip code to avoid disappointment and delays in sending the bouquet.

What if I accidentally make a duplicate order?

Yummy Bouquet assumes no responsibility for duplicate orders going to the same recipient.  We will attempt to contact the customer within the next business day (Monday–Friday) to discuss and clarify. If we are unsuccessful to reach the customer or the customer has not returned communication within 24 hours to discuss, we will ship them as separate orders.    Once an order is shipped it will no longer be able to be cancelled and therefore a refund will not be available. 

We reserve the right to substitute within our gift baskets candies of equal or greater value when necessary.  We also reserve the right to substitute chocolate items with candies that better tolerate warm weather.  This will apply during April through October, or year-round to locations that have warmer climates.  If you choose to order a chocolate bouquet and the chocolates melt, we assume no responsibility and will not issue a refund in this case.

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