Frequently
Asked Questions
May
I place an order by phone?
Sorry
but we do not take phone orders. The only way to place an order is
via our website.
What
are my payment options?
Yummy
Bouquet accepts Visa, Master Card, American Express, and Discover
credit cards. We also provide payment by Paypal for those who prefer
this method.
We
accept payment by cashiers check and money orders. However, we are
not able to accept them by phone or online. When paying by cashiers
check or money order mail your payment to:
Yummy
Bouquet
Customer
Service
9254
153rd Street West
Prior
Lake, Minnesota 55372
Please
provide the following order information:
·
Bouquet choice and size
·
Candy choice (where applicable)
·
E-mail address (for contact, shipping, receipts, etc.)
·
Personal inscription
·
Ship to name, address, and phone number
·
Your name, address, phone number
·
Cashiers check or money order made out to Yummy Bouquet
·
Remember to add shipping costs into your payment
(The
shipping cost automatically calculates on the shopping cart page
when selecting your option.)
·
Remember to add Minnesota sales tax for residents ordering from MN
(The
sales tax is automatically calculated on the shopping cart when you
select MN as your state of residence.)
Once
we receive payment, we will place the order. Please allow 5-6 days
for receipt and time to process your order. If you have questions,
feel free to contact customer service at (612) 805-8535, or email us
at yummyb@hotmail.com.
If we should have any questions regarding your order, we will
contact you at the phone number you provided.
Is
Sales Tax added to my order?
|
Yummy
Bouquet is required to charge sales tax on orders for Minnesota
according to the city and state requirements. Any other state
will not incur a sales tax on their order.
|
How
long will it take to process my order?
We
make every attempt to process orders in 1-2 business days (Monday
through Friday.) Please allow additional time for processing and
shipping during the RUSH seasons and holidays such as Christmas,
Valentines, Mother’s Day, etc. This will ensure your bouquet is
delivered on time. We will gladly take early orders to ensure your
order arrives at the recipient’s door by your requested delivery
date. If you need the order to reach the recipient sooner, you may
put a RUSH on your bouquet order for a RUSH FEE of $12.00 during
checkout. Please specify in the comment section when ordering,
“RUSH.” (This excludes those orders that are pre-ordered for a
later date.)
How
long will it take to ship my order?
Express
Mail is a guaranteed Next-day and Second day service for delivery
by noon or 3 p.m. or your money back to most locations. Priority
Mail Packages are delivered in an average of 2-3 days to any
destination. Ground Packages may take an average of 4-10 days to
destination. Please check at www.usps.com
to determine delivery for your destination. Please understand that
the courier is responsible for shipping your order. Any package not
meeting their guaranteed delivery or getting damaged in transit will
need to go through USPS for damages and delivery charges. Once it
leaves Yummy Bouquet it becomes the courier’s responsibility. We
will be happy to work with you to resolve these situations. We
reserve the right to use other carriers to insure your package
arrives promptly and in time.
Holiday
times can take up to 1 week before shipping so order early to ensure
your order is on time. Keep in mind that all
holiday shipping times may take longer with all shipping carriers.
Do
you ship outside the United States?
We
take our orders from all over the world, but we deliver in the United
States only.
How
do we deliver the orders?
Yummy
Bouquet’s standard shipping method is USPS by Express, Priority
mail, or ground shipping. We also use a number of other services
including UPS, FedEx, DHL and others to insure delivery of your
bouquet on time. We will provide you a tracking number via e-mail so
you may confirm delivery.
When
do you insulate orders?
We
insulate packages from April 15th to October 15th,
or when the ship to city is warmer than 68 degrees F. Yummy Bouquet
makes every attempt to ensure your order is received in excellent
condition. Chocolates tend to melt during warmer weather and we
highly recommend that you add to your order the $5.00 charge for ice
and insulation. This is a protective packaging with cold packs to
prevent the items from melting. If you do not choose the ice and
insulation for your order, we reserve the right to substitute other
candies that better tolerate the warmer weather.
