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Shipping Information

General Shipping:

Yummy Bouquet ships all packages within 2-3 business days with our standard shipping method using USPS (United States Postal Service.) You have the option to choose Express, Priority, or Ground shipping. Please understand that the shipping times are estimates, and are not guaranteed. For additional information on Express or Priority Mail for your location, go to web address: www.usps.com. Yummy Bouquet reserves the right to use alternative shipping carriers if the occasion arises to insure delivery of your order in a timely fashion.   

Shipping Internationally:

At this time, we ship only within the United States. We do not ship internationally or to Canada.





Refund/Return Information

All Claims for refunds or exchanges due to damage or dissatisfaction MUST BE MADE within 14 days of receipt of package in order to qualify for a refund or exchange. 

If a customer chooses a guaranteed method of shipping such as overnight or 2nd day shipping but the package does not arrive on the guaranteed day, the customer will receive a full shipping refund. Since Yummy Bouquet did everything in its power to deliver the package as posted, Yummy Bouquet is not responsible for giving the customer a full refund for the candy bouquet. It is the responsibility of the carrier to refund the shipping cost that they guarantee, but Yummy Bouquet will work and assist the customer to retrieve a full shipping refund as promised.

Yummy Bouquet is not required to give a refund if the package arrives on the specified guaranteed day, but was unable to be delivered due to the following:

1.  Recipient Not At the specified address.

2.  Business Closed for the Holiday or Weekend.

3.  Recipient has already checked out of their Hotel/Motel Room/Hospital.

4. No one was at home at the time of delivery (we require the recipient be there to accept package(s).

5.  Package was rejected by recipient.

6.  Package was rejected by Company or personnel in charge of receiving packages.

7.  Wrong Address was given by customer, or package was undeliverable.

8. Delays due to weather or delivery attempts that are unsuccessful.

**Please note that a second delivery will result in an additional delivery charge to the customer. **



Customer may be eligible for a refund (full or partial) if one of the following events occur:

1.  Product is Damaged.  Refunds will not be given until the damaged product has been returned to Yummy Bouquet, or to the shipping company to verify damage. Before returning a product to Yummy Bouquet, the customer must notify Yummy Bouquet's Customer Service at 612-805-8535 or via e-mail at yummyb@hotmail.com and receive written approval of refund.

2.  Package does not arrive at its specified destination, or is delivered to the wrong destination due to improper addressing of the package on the part of Yummy Bouquet.



Returns Due to Dissatisfaction:

If purchaser received a package and is dissatisfied with it and wishes to return it, the customer must contact Yummy Bouquet within 5 Business Days of receipt of the package by e-mail at yummyb@hotmail.com listing reason of dissatisfaction. Upon approval of the Returns Department, Customer may ship the package back to the Returns Dept (at customer's expense) for a refund (less the original shipping fees) PROVIDED that the candies have not been opened or eaten.  

If the purchaser changes their mind after the product has shipped from our facility, we are not able to take the product back and there will be no credit. But if the purchaser changes their mind prior to shipping of the product from our facility, we will return/credit you on that purchase.

Please understand that our Candy Bouquets are food products.  For quality assurance purposes, once shipped from our facility, we cannot re-stock them or re-use them.  

 
 
 
 
 
 
 
 
 
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